Privacy Policy
Last Updated: April 2025
1. Introduction
Welcome to Moissanite Vault. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our website, products, and services.
Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.
2. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: Name, email address, postal address, phone number, and other identifiers by which you may be contacted online or offline.
- Payment Information: Credit card numbers, billing addresses, and other payment details (note: all payment processing is handled through secure third-party payment processors).
- Order Information: Products purchased, order dates, shipping addresses, and related transaction details.
- Device Information: IP address, browser type, operating system, device identifiers, and other technical information about your means of connection to our website.
- Usage Information: Information about how you use our website, products, and services, including browsing and search history, page views, and interactions with our website features.
3. How We Use Your Information
We use the information we collect about you to:
- Process and fulfill your orders, including shipping and delivery of products
- Communicate with you about your orders, products, and services
- Provide customer support and respond to your inquiries
- Personalize your experience on our website and present products that may interest you
- Improve our website, products, and services
- Send you marketing communications (with your consent, where required by law)
- Protect the security and integrity of our website and business
- Comply with legal obligations and enforce our terms and policies
4. How We Share Your Information
We may share your personal information with:
- Service Providers: Companies that help us operate our business and provide services to you, such as payment processors, shipping carriers, and marketing partners.
- Business Partners: Trusted businesses with whom we collaborate to offer certain products, services, or promotions.
- Legal Authorities: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to understand how you interact with our website. These technologies help us provide a better user experience, analyze website traffic, and personalize content.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to certain processing activities
- Data portability (receiving a copy of your information)
- Withdrawal of consent for future processing
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
9. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at: